In questo periodo di grave emergenza sanitaria dovuta a COVID-19, anche Carabinieri Collezione Ufficiale ha deciso di dare il proprio contributo.
Per tutta la durata dell'emergenza, devolveranno infatti il 5% degli importi incassati a ONAOMAC (Opera Nazionale Assistenza Orfani Militari Arma Carabinieri).
Per info: servizioclienit@carabinieri.it
www.carabinieristore.it
During these emergency times, Carabinieri Collezione Ufficiale is donating 5% from their sales to ONAOMAC.
For more info: servizioclienti@carabinieri.it
We are proud to announce that our Member Campari UK have launched their Shaken not Broken Fund today to support front-line workers in the hospitality industry in light of the COVID-19 pandemic – and have kicked this off with a £100,000 donation.
You can find out more information online here and the full press release is attached below. With an estimated half of the UK’s hospitality staff not in work, Campari UK is committed to supporting those who have been devasted by the crisis and are now facing severe economic hardship.
Joining forces with The Drinks Trust and TipJar, Campari UK is inviting people across the country to donate to support their local hospitality community, with all contributions going directly to front-line hospitality workers in their chosen area.
The Drinks Trust – the drinks industry charity – will administer the funds to those who need them, focusing on three key areas:
Donations can be made and more information found at this link. For anyone wishing to apply for funds you can found out more at this link.
5 tips for online retailers - COVID Breakthrough
Discover what people are looking for Try to understand your customer’s mood and current behaviour by using tools such as Google Trends and Google Alerts. These tools can help you stay up to date while keeping an eye on most popular online searches. These tools will allow you to identify trends and eventually satisfy the specific needs of your customers.
2. Set the right expectationsIf your shipping timelines may let you down, you should update your website to reflect these changes. If possible, provide an estimated delivery date. It is essential to be transparent. If your warehouse was closed, but you kept selling online, you should be clear to your customers and advise them to wait for a longer shipment time. It would be useful to anticipate this situation once they login into your website. You can use a coloured banner at the top of each page of your website to let them know. The banner could categorically state that you are happy to provide free delivery, but it might need some more time due to the shutdown and the couriers’ slowdown in some areas. However, do not forget to thank your customers for that patience.
3. Reassure your customers about the safety of your product Many customers need an assurance of any risk in buying your product and that delivery conditions are safe.This is an exciting story from Best Buy. ‘The electronics giant implemented curbside sales and pickup, allowing customers to stay safely in their cars while a Best Buy employee picks up and delivers their purchase to the curb.’ Proactively let customers know all the precautions you took to keep everyone safe and healthy, such as new delivery ways or any extra services to the community. You could share this information in a post in your Business Profile, in your Social Media Pager or your ads.
4. Adapt your rules to the new situationAs the covid-19 lockdown imposed new behaviour, many online retailers are adapting their policies to the unique situation. For example, many companies extended their returns windows. One of these, H&M, announced it would accept returns via mail indefinitely and include free delivery for any online order.
5.Adjust information in real-time. Always keep product information up to date across all channels. People want to know if products are available or if there are some changes and delays in shipping, be sure to provide your customers with the most proper up to date answers.If you are running a promotion, be sure to stop any advertising campaign regarding that promotion as soon as your promotion ends.
An innovative certification scheme for the prevention and control of the spread of infections.RINA has developed Biosafety Trust Certification, the first certification framework for management systems designed to prevent and mitigate the spread of infections in order to protect people from the threat of biological agents.
The new certification promotes a set of best practices to minimise the risk of spreading epidemics in public and private places of social gathering, such as means of transport, entertainment venues (restaurants, theatres, museums, gyms and swimming pools) , accommodation facilities (hotels, cruise ships, convention centres), nursing and rest homes.
Measuring COVID-19 impact through Direct Worker Reporting
Remote monitoring in the context of the coronavirus
The spread of Covid-19 has disrupted life as we know it worldwide. This virus has also significantly disrupted global supply chains. Given this situation, RINA and &Wider wish to offer the means to:
- offer critical insights into worker wellbeing in workplaces which continue production, albeit under new pressures and circumstances;- maintain oversight of labour practices along global supply chains while traditional social audits cannot take place;- monitor the impact and effectiveness of any measure taken to mitigate the effects of COVID-19, whether on own workforce or workers along the supply chain;- offer insights into working conditions and productivity for RINA clients’ own workforces, that are now under obligation to work from home.
ICCIUK COMMUNICATIONSStatement by The Italian Chamber of Commerce and Industry for the UK
Helen Girgenti has decided to leave the Italian Chamber of Commerce and Industry after serving for over 15 years as its General Secretary.We are sad to see Helen go but wish her the best of luck for the future.
We hereby announce that Verena Caris, who previously served the Chamber as its Deputy Secretary General and Head of Commercial Department, will be acting as Secretary General from now on.
Wednesday 1st April, 2020
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